Blog

Practical articles on AI agents, automation and intelligent support for multi-step business processes.

AI agent processing a quote request and creating a CRM task

Sales automation•9-minute read

AI quote request processing: from email to CRM task and response draft

Interpret quote-request emails and attachments, update CRM, allocate tasks and prepare responses for human approval.

11 Jul 2026Read more

AI email agent conducting targeted outreach and updating CRM

Sales automation•8-minute read

AI email agent for targeted lead generation and CRM updates

AI email automation for target company research, personalised outreach, follow-up, reply handling and CRM updates.

23 Jun 2026Read more

Accounting AI agent processing invoice data

Finance automation•7-minute read

AI-powered invoice processing with accountant oversight

A controlled workflow for extracting data from handwritten, international and Hungarian electronic invoices, including NAV XML and approval by an accountant.

17 Jun 2026Read more

Step-by-step AI agent implementation process

Practical guide•11-minute read

Introducing an AI agent step by step: how to start safely

A practical guide to process selection, data, permissions, pilots, measurement and responsible scaling.

25 May 2026Read more

GitLab AI agents supporting a software delivery workflow

Case study•9-minute read

Case study: AI agents across the GitLab ticket lifecycle

A production GitLab-based workflow for ticket grooming, implementation preparation, merge-request review and shared development guidelines.

25 May 2026Read more

Illustration of AI agents supporting a customer-service team

Technology•6-minute read

Beyond chatbots: AI agents in customer service

How AI agents transform customer service by resolving work rather than merely returning scripted answers.

17 May 2025Read more

Illustration of time and cost savings created by AI agents

Business efficiency•10-minute read

Six tangible benefits: how AI agents save time and money

Concrete examples of how AI agents can deliver measurable savings and improve business operations.

13 May 2025Read more

Illustration of AI agents working across business systems

Technology•10-minute read

What are AI agents and how can they help your business?

A practical introduction to AI agents, intelligent automation and the business processes they can support.

12 May 2025Read more

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